For app support, account questions, privacy requests, or feedback about your bike‑management workflow — write to us. One inbox, one team, no chatbot.
Email support@drais.app with the device, platform, account email, and a short description of what happened.
Use the same address for access, export, deletion, correction, objection, or consent‑withdrawal requests.
For brand, club, shop, or API questions, include who you represent and the type of collaboration you have in mind.
If you believe you found a security issue, email a concise report with affected URLs, account context, and reproduction steps.
The more specific your message, the faster we can help. A four‑line note with the basics beats a long thread of follow‑ups.
Most questions about garage, parts, ride sync, and data export already have an answer.