Four reasons to write.
All email goes through one address, but a clear subject line helps us get your message to the right person faster.
Support
Email info@drais.app with your device, platform, account email and a short description of what happened.
Privacy & GDPR
Use the same address for access, export, deletion, correction, objection or to withdraw consent.
Partnerships
For brand, club, shop or API enquiries: tell us who you represent and what kind of collaboration you have in mind.
Security
If you've found a security issue, please email a concise report with the affected URLs, account context and reproduction steps.
What to include.
The more specific your message, the faster we can help. A four-line note with the basics is better than a long thread of follow-ups.
We aim to answer support and privacy requests as quickly as possible. Account deletion and data access requests are handled within statutory deadlines.
Have a look
at the FAQ.
Most questions about garage, parts, ride sync and data export already have an answer there.