Four reasons to write.
All email goes through one address, but a clear subject line helps us get your message to the right person faster.
Support
Email info@drais.app with your device, platform, account email and a short description of what happened.
Privacy & GDPR
Use the same address for access, export, deletion, correction, objection or to withdraw consent. We handle privacy requests within one month, as the GDPR requires.
Partnerships
For brand, club, shop or API inquiries: tell us who you represent and what kind of collaboration you have in mind.
Security
If you've found a security issue, please email a concise report with the affected URLs, account context and reproduction steps.
What to include.
The more specific your message, the faster we can help. A four-line note with the basics is better than a long thread of follow-ups.
We usually answer support questions within 48 hours. Privacy requests, such as access, export or deletion, are handled within one month, as the GDPR requires.
Have a look
at the FAQ.
Most questions about the garage, parts, ride sync and data export are already answered there.