Drais / Help / FAQ
Frequently asked

Questions
riders ask first.

Drais is built for cyclists who want one reliable place for bikes, parts, wear, maintenance, rides, gear, and community.

Search the FAQ 14 questions
01

Product

3 questions
add What is Drais? 01 · 01

Drais is a premium bike management app for cyclists. It helps you manage your bike garage, track parts and wear, log maintenance, import rides, understand ownership costs, organize gear, and connect with other riders.

directions_bikeGarage handymanMaintenance routeRides forumCommunity storefrontMarketplace
add Who is Drais for? 01 · 02

Drais is for riders with one bike or a full garage who want better maintenance visibility, cleaner service history, and fewer surprises before a ride.

It is especially useful for cyclists who replace chains, tyres, brake pads, cassettes, wheels, and other parts on mileage or service intervals.

add Which platforms does Drais support? 01 · 03

Drais is currently available on Web. Android and iOS are planned future releases, with Android planned before iOS. The app is built offline‑first, so core bike and maintenance workflows remain available when connectivity is poor.

check_circleWeb scheduleAndroid · planned scheduleiOS · planned cloud_offOffline‑first
02

Bikes, parts & maintenance

5 questions
add Can I manage more than one bike? 02 · 01

Yes. Drais supports multiple bikes with component trees, photos, service history, costs, weight, and installed‑part tracking.

photo_libraryPhotos account_treeComponent tree historyService history scaleWeight euroCosts
add How does part wear tracking work? 02 · 02

You can assign expected lifespans to parts such as chains, tyres, brake pads, cassettes, and other components. As rides are logged or imported, Drais updates mileage and wear so you can see what needs attention before it fails.

add Can Drais remind me before bike parts need service? 02 · 03

Yes. Drais uses component lifespans, mileage, service intervals, and maintenance history to show what needs attention before a part reaches end of life.

add Can Drais keep bike service history for resale? 02 · 04

Yes. Drais keeps per-bike service history, installed-part records, cost history, and maintenance notes so a rider can show clearer ownership context when selling a bike or handing it to a workshop.

add Can I track maintenance costs? 02 · 05

Yes. Drais tracks DIY and shop maintenance, part costs, per‑bike cost history, and cost‑per‑distance insights.

03

Ride sync & integrations

3 questions
add Does Drais sync with activity trackers? 03 · 01

Drais supports activity tracker import for bike mileage and maintenance tracking. Imported rides can update bike and component mileage without manual entry.

TRACKER · Import
add Does Drais write anything back to activity trackers? 03 · 02

Currently, Drais imports ride data to keep your garage accurate without modifying your activity tracker. Drais is working to introduce deeper partnerships with activity tracker platforms.

downloadImport handshakePartnerships planned
add Will Drais support more activity trackers? 03 · 03

Additional activity tracker and ride-platform integrations are planned around the same principle: use workout data to keep bikes, parts, wear, and maintenance history current with minimal manual work.

TRACKERS · Planned PARTNERS · Planned
04

Privacy, data & account control

3 questions
add Can I export or delete my data? 04 · 01

Yes. Drais is designed around data portability and account control. You can export your data and request account deletion. Privacy and GDPR requests can be sent to support@drais.app.

See the Privacy Policy for full details.

add Does Drais use my data for advertising? 04 · 02

Drais does not sell personal data and does not use your data for third-party advertising. Data you keep private stays private. If you choose to connect activity trackers, Drais imports only what you authorise. If you participate in community features — sharing rides, a public profile, or group rides — what is shared is fully configurable by you.

check_circleNo data sale check_circleNo third‑party ads check_circleYou control sharing
add Where can I get help? 04 · 03

Email support@drais.app with your account email, platform, and a short description of the issue.

contact_support

Still stuck?

Email support with your account email, platform, and a short description.

support@drais.app arrow_forward
policy

Privacy & data

Read the policy or send GDPR requests directly to our team.

Privacy policy arrow_forward
forum

Community forum

Setup tips, maintenance questions, and feature requests from other riders.

Visit the forum arrow_forward